What do our clients think of the services they receive at Assurance and their experience with our staff? 2017 client satisfaction survey results are in:
-98% felt the information and services they received were helpful.
-99% felt respected by the staff.
-100% would recommend Assurance to a friend experiencing a possible pregnancy.
-99% felt we lived up to our commitment of no judgment, no pressure, just help.
Clients are given the opportunity to complete a short survey at the end of their appointment. They are given time alone in the room to complete it anonymously and then put it in a locked response box. 231 clients responded to the survey in 2017.