Volunteers provide critical support to our ministry. Their generous offerings of time and talent enable our ministry to do far more than we ever could otherwise.  We invite you to use your life experiences, gifts, and talents to make an eternal difference at Assurance. Some roles are needed regularly and others only during certain times of the year.  Our volunteers are a flexible bunch.  Regular volunteers in the center understand that we are sometimes busy with things they can do their entire shift and there are other times we do not have as many clients for them to meet with or projects for them to do during the specific hours they are here.  Just as our staff do, our volunteers sometimes wait in anticipation for those the Lord will bring through our doors.  We ask that volunteers with “down time” in the clinic spend that time continuing with additional training opportunities or in prayer which is the most powerful gift they can offer Assurance and its clients. To inquire about the volunteer opportunities listed below or for more information about becoming a volunteer, please call 859-278-8469 or email info@assurancecare.org.

The following opportunities require no additional training beyond some orientation to Assurance and the task to be accomplished:

Church Liaison – Church liaisons help our ministry cultivate and maintain a strong, mutually-beneficial relationship with their home congregation.  The goals of these relationships are to provide awareness of services for those who might need them in the congregation, to celebrate all that God is accomplishing at Assurance using the investments from the congregation, and to provide Assurance with the support it needs to achieve its mission.  Average four hours or less per month however this can vary considerably depending on the time of the year.

Work Crews – We need groups of people to help prepare Baby Bottles for distribution to local churches, to do facilities repairs and/or improvements, do regular cleaning, and take on periodic deep cleaning efforts.  The number of people and hours needed will also vary depending on the project.

Committee Member – Serve on a committee that fits your expertise (prayer, event, medical, governance, marketing, budget, etc.). Each committee has its own schedule for meeting ranging from once a month to only as needed.  Each committee also has specific skill sets it looks for in members.

REACH Boutique Assistant – Help organize baby clothing and other boutique items, fill client requests and notify church groups of specific needs.

Prayer Partner – Prayer Partners commit to pray for us daily and to lift up special prayer requests provided by e-mail.

Administrative Support- Help for efforts including mailings, copying, organizing, preparing materials for events, and making phone calls.

Ambassadors of Gratitude– Help thank supporters through phone calls, notes and other opportunities to show our appreciation for their investment in Assurance.

These Volunteer Opportunities require training and often a minimum time commitment:
Hotline Advocate* Hotline Advocates answer the Center’s phone when our offices are closed over nights, weekends and holidays.  Hotline advocates work to provide a welcoming, caring and compassionate response to callers, help describe the services we provide, and work to schedule an appointment for the caller.  Hotline Advocates honor our commitment to our clients that in us they will find no judgment, no pressure, just help.  Time commitment is at least one overnight shift per month.

Client Care Receptionist* Receptionist answers the Center’s phone and greets those entering the center when staff are not available to do so. Receptionists work to provide a welcoming, caring and compassionate response to callers, help them to understand the services we provide, and work to schedule an appointment for them.  Receptionists also greet those entering the center and assist them as need.  Receptionists honor our commitment to our clients that in us they will find no judgment, no pressure, just help.  Time commitment varies and is less frequent than other client related volunteer positions.  Volunteer receptionists are most likely to be needed during monthly staff meetings and vacations/leaves of absence.

*Requires watching Care Net DVDs in the office, 8 hours of shadowing staff and brief training. 

Female Client Advocate** (FCA) FCAs meet with female clients seeking pregnancy related services.  FCAs provide compassionate care for the clients in addition to information on all options-parenting, abortion and adoption including emotional, physical and spiritual considerations with each option.  With client permission, FCAs often also engage in spiritual conversations with clients and must be comfortable doing so. FCAs honor our commitment to our clients that in us they will find no judgment, no pressure, just help.  Time commitment for FCAs is four hours a week, preferably during the day (based on your availability).

Male Client Advocate** (MCA) MCAs meet with male clients accompanying female clients seeking pregnancy related services.  The male clients are often the father of the baby. MCAs provide compassionate care for the clients in addition to information on all options-parenting, abortion and adoption including emotional, physical and spiritual considerations with each option.  With client permission, MCAs often also engage in spiritual conversations with clients and must be comfortable doing so.  MCAs honor our commitment to our clients that in us they will find no judgment, no pressure, just help.  Time commitment for MCA is four hours a week, preferably during the day (based on your availability).

**The Client Advocate positions require watching Care Net DVDs in the office, shadowing a trained Client Advocate and then meeting with clients on your own. Requires a 6–9 month commitment.  A degree in counseling, social work, another related field, or equivalent experience is preferred for Client Advocate positions. Others wishing to serve in this capacity would need to spend significant time in other volunteer roles with Assurance before the possibility of transitioning to a client advocate position.

REACH Mentor*

Individual female mentors meet one-on-one with female clients or couple mentors meet with client couples.  Responsible for leading clients who have chosen to parent through a program designed to equip and empower a successful start to parenthood.   Mentors are mature in their Christian faith, experienced in leading Bible study or other small group, willing to pray out loud and share the Gospel clearly, if the client is open to spiritual conversations.  Time commitment with each client is typically 1 hour per week through a 16 week program.  Ideally, a REACH Mentor would commit to 2-4 hours a week.

*Requires watching Care Net DVDs in the office and job shadowing.

ReKnew Facilitator*** ReKnew Facilitator is a post-abortive woman who works with a staff member to co-facilitate a session of our ReKnew program.  ReKnew is designed to facilitate a healing journey for women who have had abortions.  Facilitators honor our commitment to our clients that in us they will find no judgment, no pressure, just help and are willing to share their own story as part of the group process.  The time commitment is 4-5 hours a week for eight straight weeks.

*** Requires having previously participated in ReKnew or another similar program, training with ReKnew staff, and being far enough along in your own personal healing to be able to effectively help others in that journey.

Interpreter: On-call to interpret for our staff as we meet with a client.  Very brief training required but must speak the language fluently.

Spanish is the language we most commonly need assistance with but we do occasionally need support with clients who speak a variety of other languages.

Interpreters must commit to translating the information accurately and within the tone and spirit presented by the Client Advocate.  Interpreters must also honor our commitment to clients that in us they will find no judgment, no pressure, just help and must be comfortable interpreting information about all options for pregnancies and spiritual issues.

Prayer Intercessor: Intercedes through prayer on-site during operating hours on behalf of the ministry as a whole, clients, staff and volunteers. Very brief training required.  Intercessors can sign up for prayer shifts at their convenience during operating hours.

Nurse Volunteer: Offering basic nursing to support our staff nurses for four hours or more a month. Requires a current RN license and same training as Female Client Advocates. Volunteer nurses are most likely to be needed during occasional gaps in nurses schedules and vacations/leaves of absence.

Other Ideas?
Don’t see a volunteer role that fits your specific gifts? There countless ways to use your gifts, talents and passions to serve with Assurance. Give us a call at 859-278-8469 to discuss your ideas.